Support
How can we help?
Answers to the questions we get most about Nutrition Tutor. Everything here works before you sign in.
- How do I create an account or sign in?
- Nutrition Tutor accounts are independent — they are used only for this app. Tap Create free account or Log in, then continue with Apple, Google, or an email address and password. Forgot your password? Use the reset link on the sign-in screen.
- I'm signed in but a screen asks me to sign in again.
- Your session expired. Sign in once more and you'll be returned to the exact screen you were opening.
- Where do subscriptions and billing live?
- In-app purchases are managed by the App Store on your device. Open Profile → Subscription to see your plan; cancel or change it from your Apple ID subscription settings.
- The camera won't open when I tap Take photo.
- Nutrition Tutor checks camera availability first and never forces a capture that can't run. If the camera is unavailable or permission was declined, use Choose from Library instead — every photo tool accepts an existing image.
- How do I delete my account and data?
- Open Profile → Delete account, type DELETE to confirm, and your account plus saved plans, tool outputs, course progress, chats and preferences are permanently removed.
- Is any of this medical advice?
- No. Nutrition Tutor is educational only and cites authoritative public sources such as USDA, FDA, NIH and MedlinePlus. Talk to a qualified clinician about your own health, medication or diagnosed conditions.